Achieving ISO 9001: Elevating Our Commitment to Quality

At Apex Computing, we are thrilled to announce that we have achieved ISO 9001 certification, a globally recognised standard for quality management. This milestone underscores our unwavering commitment to maintaining the highest standards of quality in everything we do.

What is ISO 9001?

ISO 9001 is an international standard that sets criteria for a quality management system (QMS). It is based on a number of principles, including a strong customer focus, the involvement of high-level company management, a process-oriented approach, and continuous improvement. This certification helps ensure that customers receive consistent, high-quality products and services.

Why ISO 9001 Matters

Achieving ISO 9001 certification brings numerous benefits to our company and our clients:

1. Enhanced Customer Satisfaction: By following a well-established quality management system, we aim to consistently meet and exceed customer expectations.
   
   
2. Operational Efficiency: Implementing ISO 9001 standards helps us streamline our processes, reduce waste, and improve overall efficiency.
   
   
3. Continuous Improvement: ISO 9001 focuses on continuous improvement, driving us to constantly enhance our products, services, and processes.
   
   
4. Employee Engagement: By establishing clear responsibilities and involving our team in quality management, we foster a culture of engagement and responsibility.
   
   
5. Market Recognition: Certification by a respected standard like ISO 9001 increases our credibility and opens up new market opportunities.

Our Journey to Certification

Our journey towards ISO 9001 certification was comprehensive and insightful. It involved several key steps:

• Commitment from Leadership: Our management team prioritised the adoption of ISO 9001, aligning it with our strategic goals.
  
  
• Employee Involvement: We engaged our entire team in the process, ensuring everyone understood their role within the QMS.
  
  
• Process Optimisation: We meticulously reviewed and optimised our processes, aligning them with ISO 9001 standards.
  
  
• Rigorous Audits: After extensive internal audits, we invited an independent certification body to audit our QMS.
  
  
• Achieving Certification: Proudly, we met all necessary requirements and were awarded the ISO 9001 certification.
  
  

Our CEO, Chris Gorman comments

“Our clients can expect even higher levels of service and quality assurance. We remain dedicated to fostering strong relationships and delivering exceptional products and services. Achieving ISO 9001 certification is not the end of our journey; it is a significant milestone that propels us further in our quest for excellence.

At Apex Computing, quality is more than a promise—it's a guarantee. We look forward to leveraging our ISO 9001 certification to benefit our customers, partners, and staff alike.

Thank you for your continued support and trust.

We would also like to extend our warm thanks to our ISO Consultants Mark1 Systems (https://mark1systems.com/) who supported us on our journey to this certification.”