Supplementary IT Support for
IT Managers or teams

Future-proof your business with tailored supplementary IT support from a flexible and reliable partner.

Whatever the situation, the Apex Computing team can handle it with expert advice, bespoke services, and speedy IT solutions.

Supplementary IT support: Expert support when you need it most

Apex Computing's supplementary IT support allows businesses both big and small to partially outsource their IT needs. Our team will work closely with your existing IT manager and/or department to make sure you can access additional support and advice when you need it most.

Gain access to our team of highly qualified technicians, who are available around the clock to assist you in any way you require. We offer a highly personalised approach to working with our customers and pride ourselves on our rapid response times, so you can rest assured that you'll never be kept waiting in your time of need.

Whether you've got a minor query about Microsoft 365 or need help getting your operations back up and running after a full-scale outage, our supplementary IT support service ensures you'll get the assistance you need swiftly and efficiently at any time and on any day... including weekends and bank holidays.

Book a meeting with one of our IT experts using the form, or contact us directly to discuss how our supplementary IT support services could benefit your business.

 

What are the benefits of Supplementary IT Support?

Keep your business running smoothly while saving time and money with Apex Computing.

 

Expert consultation

 
Our reliable team of IT experts are available 24 hours a day, 7 days a week, and 365 days a year to offer professional advice and support whenever you need it.
We can even work on-site upon request, providing a hands-on approach that helps to alleviate your workload and keep your operations running smoothly.
 

Cost-effective

 
By partially outsourcing your IT support with Apex Computing, you can reduce the overheads of expanding and training your internal IT team.
You'll have our team of fully-qualified IT experts at your disposal, so it will be less essential for your internal team to be trained in all areas, which can be costly.

 Boost productivity 

 
Whether your employees are in-house, at home, or on the road, our team offers IT solutions that are designed to boost productivity, cooperation, and collaboration with Microsoft 365.
Our connectivity and telephony solutions help to streamline your business communications and ensure that your team members have a secure and stable connection, no matter where they are.

 Stay compliant

Our regular monitoring, updates, and team training ensure that your business remains compliant, both now and in the future.
We can also work with you to create a strong business continuity plan that helps to minimise downtime and ensure your business can operate as normal, even if the worst should happen.

 Liaising with third parties

Your supplementary IT support team can liaise with third-party vendors on your behalf to ensure you get the best deals possible on the most appropriate IT solutions for your business.
 

Strategic planning

 
We work regularly with your existing IT manager to strategically plan for the future of your business. Our dedicated experts offer advice, guidance, and practical support to ensure your IT goals are met.
 

Save time

 
Our cloud-based IT solutions help to streamline and automate your IT processes, making your workforce more efficient than ever.
We'll also do a lot of the leg work for you, particularly when it comes to ensuring your systems are up-to-date and operating as they should.
 

Keep data safe

 
Trust that your data is in safe hands with our expert cyber security solutions. As a Cyber Essentials certification body, our security procedures meet strict, government-approved standards and keep your systems protected before cyber criminals can even get a foot in the door.

Our specialists. Your standards

Form the perfect partnership with our Supplementary IT Support service.

Book a strategy session with an Apex Computing expert

Schedule a Consultation

Book a call and let’s discuss your Supplementary IT Support needs.

Fully managed IT support vs. supplementary IT support: What's the difference?

There are a few key differences between fully managed IT support and supplementary IT support that you should familiarise yourself with to help decide which option will be most beneficial for your business.
 
Fully managed IT support involves our team taking full control of your IT operations and becoming the primary managers of all of your IT accounts and systems. You will have dedicated account managers who monitor your IT infrastructure around the clock to ensure that everything is running smoothly and to deal with any issues before you even realise they're there.
 
With supplementary IT support, on the other hand, your own internal team will be primarily responsible for all of your IT operations - however, the experts at Apex will be available to assist you whenever you need us.
 
Your systems and accounts won't be monitored around the clock as they would be if they were fully managed by us, but you can still contact us at any time for reliable IT support solutions, no matter how big or small your issue may be.
 
Not sure which type of IT support would be best for your business? Get in touch with the team and we'll be more than happy to help you make a decision.
 
 
 

How can Supplementary IT Support help your business?

At Apex Computing, we offer outstanding supplementary IT support for businesses of all sizes.
We know that IT is never a 'one size fits all' solution, because no two companies are alike. That's why our support packages are completely flexible and bespoke to complement the requirements of your business and your team.

Additional resources

Having a partially outsourced IT team means you have access to the resources you need, when you need them.

Cover absences and staff shortages or simply expand your company bandwidth with a dedicated team of IT professionals who can provide you with whatever additional support you require.

24/7 access to specialists

Our team of highly-qualified IT technicians are just a phone call away whenever you need their support.

We know you can't predict when an issue may occur, which is why the team is available 24 hours a day, 7 days a week, and 365 days a year... Even at 3am or on bank holidays.

Our phenomenal team is made up of only the most experienced IT experts with a range of specialised skills, which means there is no issue we can't advise on.

Support with big projects

Want to migrate to the Cloud? Need to roll out new software across multiple devices? Looking to improve your cyber security?

Apex Computing has you covered.

From concept to execution, our IT specialists can help you to carry out major projects that might have been difficult to navigate without external support.

Personalised service with professional results. Apex Computing’s Supplementary IT Support service is the perfect solution for fast-growing enterprises

Find out just how easy switching to Apex Computing can be for Supplementary IT Support, whether you’re an IT Manager, a Finance Director or in any other role.

Book a strategy session with an Apex Computing expert

Schedule a Consultation

Why choose Apex Computing for your supplementary IT support?

We've talked you through the benefits of supplementary IT support - but why choose Apex Computing specifically?

We're the best at what we do

For over 20 years, we've provided hundreds of customers with reliable IT support and solutions, ensuring the operational continuity of their businesses on both a local and global scale.

Our customers come from markets as varied as the property, medical, legal, and charity sectors. Regardless of company size or industry, we guarantee that each of our customers receives bespoke solutions that take their needs into consideration and prioritise their future growth.

Whether it’s an IT query, a printer issue, or a complete outage, you can always rely on our technical advisers to offer expert IT support and solutions.

How do we ensure this?

We form meaningful, long-lasting partnerships with our customers. Our ongoing support ensures you receive the service you deserve, and we're constantly striving to learn more about your business to improve the services we provide.

At Apex, we know the impact that an IT problem can have on your business. We won’t rest until your issue has been resolved, allowing you to get back to business as soon as possible with 24/7/365 support.

Manchester businesses who trust Apex Computing with their IT

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Discover the range of other IT support services we offer

Apex Computing delivers a comprehensive range of IT support services to keep your business running smoothly.

Fully Managed IT Support

All-encompassing IT support, for front-to-back business coverage.

Learn more

Software Licensing

Keeping your software licences correct, compliant and up to date.

Learn more

Servers & Networks

Secure, managed and monitored networking solutions.

Learn more

Small Business IT Support

From solopreneurs to SMEs – we’re here to help you grow.

Learn more

Form the perfect partnership with Apex's supplementary IT support service

We are a highly professional and bespoke IT support company, providing exceptional fully managed and supplementary IT support to businesses across Manchester and the North West since 2003.

We pride ourselves on delivering exceptional customer service, and our hundreds of 5-star Google reviews speak for themselves. This is all thanks to our friendly and results-driven team, who go out of their way to provide an excellent customer experience and efficient service.

Start the conversation about reliable supplementary IT support for your business today.

Schedule a free strategy session using the form or call our office on 0161 233 0099.

Alternatively, you can send us your contact details and we'll be in touch to discuss how our outsourced IT support services could benefit your business.

 
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